FAQs

  • AV Educate is officially a 501(c)(3) organization!

    Should you feel led to donate towards our cause in any way, be sure to talk to your tax professional about any potential givng benefits.

  • Yes, AV Educate is officially an Amazon Affiliate!

    What this means is that if you purchase any books, gear, gadgets, or resources through any of our provided Amazon Links in our AV library, a portion of our purchase goes towards our cause. The best part? It’s at NO ADDITIONAL COST to you! It’s a win-win!

  • AV Educate has a wide array of online resources, and we’re creating more every day!

    Get equipped online with AV Educate through our FREE monthly e-newsletter, AVE Monthly, our AV Library, our Blog, or Shop, and our virtual, one-on-one, private, Coaching Sessions!

    You can also find a diverse and engaging onine AV community, as well as thousands of hours worth of eductional content, on all of our social media. Find us on Instagram, Facebook, LinkedIn, TikTok, and YouTube!

  • Learn more about all of our upcoming classes and register for classes HERE!

  • Yes! If you have an audio-visual education need, we’d love to help meet those needs.

    Fill out our Custom Class Request Form online to learn more!

  • We’re always looking for opportunities to collaborate with fellow audio-visual industry leaders and innovators who share in our passion to EQUIP, ENABLE, and EMPOWER the audio-visual workforce.

    Learn more about how to become an official AVE Partner and how you can give back to the community by filling out our Partnership Interest Form HERE!

  • More information on this to come!…

    For more immediate sponsorship inquiry, please email us at Info@AVEducate.com.

  • We would so greatly appreciate your support! Without the AVE Fam, none of what we do would be possible. Thanks for your interest in supporting our efforts as a non-profit to EQUIP, ENABLE, and EMPOWER the audio-visual workforce!

    More information on how to donate to come…

    For more immediate donation inquiries, please email us at Info@AVEducate.com.

  • Students with financial need may apply for scholarship assistance to attend our classes HERE! Any support provided by the AVE Scholarship Fund may be awarded upon review of the scholarship application, contingent also upon funding availability.

    If you have interest in giving towards the AVE Scholarship Fund, email us at Info@AVEducate.com.

  • AV Educate does not currently stream or record classes at this time. We recognize the popularity of this request and are working diligently to innovate educational solutions to more effectively reach out out-of-state AVE Fam.

  • AV Educate’s certificates are not licenses or official certifications unless otherwise stated or backed by manufactures. The AV Educate certificates recognize professional competence, assessed by peers in an independent organization, and are earned through attendance, participation, and completion of our immersive, hands-on trainings. They are intended for individual use only and do not imply hiring or promotion by any organization or firm.

  • If you are not satisfied with your purchase, you have the option to receive a full refund, exchange the item for something of equal value, or pay it forward to other students. However, please note that requests made on the day of class or after the class period has started are not eligible for a refund or exchange.

    To initiate a return, please send an email to info@aveducate.com with your order number. Our team will assist you with processing your return. Please allow 3-5 business days for the refund to be reflected on your original method of payment. If you have any questions regarding the item description or need further assistance, please do not hesitate to contact us.

    To make an inquire, please email info@aveducate.com with your order number. We’ll help you process your return. please allow 3-5 business days for a refund to appear on your original method of payment.”Item description

  • Gift card limitations

    • Gift cards are sold as unique digital codes. Squarespace doesn’t create or ship physical gift cards.

    • At checkout, a gift card’s value is subtracted from the order total. This includes taxes and shipping.

    • Gift cards never expire.

    • When purchasing a gift card, customers go directly to checkout after clicking Purchase.

    • Gift cards are only available through your store as an email.

    Do gift cards cover taxes and shipping?

    Yes.

    Can I use less than the full value of my gift card?

    When using a gift card, the full value of the gift card is always applied. It's not possible to partially redeem a gift card unless the order total is less than the gift card balance.

    Do sale pricing and discounts apply to purchasing gift cards?

    No. Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts apply to orders made using a gift card.

    Can I refund a gift card?

    Yes. You can cancel and refund unused gift cards. Partially used gift cards can't be refunded.